Contracts Manager

  • Exeter
  • Permanent / Full Time
FM and Building Maintenance
£35000 - £40000 per annum + Package
Job ref: JC8460_1657275124

Girling Jones are seeking a Contracts manager from an Electrical / Gas & Heating background to work on Electrical & HVAC PPM/reactive contracts for a business in Exeter covering Devon, Somerset & Cornwall

The role of Contracts Manager

  • To ensure that all PPM and Reactive calls are dealt with in line with clients SLA and labour is scheduled in the most efficient way possible
  • To analyse and produce KPI’s and take corrective action where required to improve service
  • To pass all engineering timesheets, checking for any discrepancies
  • To source materials and ensure engineering team may smoothly go about their work, comply with buying regimes -i.e., from stated preferred suppliers
  • To oversee jobbing function and ensure the administration team are handling the day-to-day management of the engineer correctly
  • To assess engineers’ paperwork, ensuring that quotations from STC remedial works are sent out in timely fashion
  • To oversee that all contractual paperwork for each STC is produced by the help desk and is error free
  • To ensure weekly management of WIP, working closely with the accounts team to ensure timely invoicing
  • To advise management team if any works are problematic
  • To ensure any debt held up is not in query, and that queries passed by the accounts team are addressed with client within 48 hrs.
  • To work closely with senior engineers to ensure compliance paperwork is error free
  • To ensure workflow is consistently programmed and that Senior Management team are kept in the loop of any workflow issues – be it peaks or shortages of workflow
  • To ensure all clients SLA is met and keep in close communication with key contract administrators, attending any contract meetings
  • To attend fortnightly meetings with senior management to present PPM progress/ KPI’s and discuss and issues at hand.
  • To keep in regular communication with senior management to update on departmental activities day to day
  • To ensure high standards of H&S are met, and that engineers are using correct RAMS/PPE etc
  • To oversee quality auditing is carried out and recorded (10% Quality & H&S auditing per month). Results collated by administration team
  • To carry out toolbox talks with engineering team and ensure a cohesive working group with high levels of communication with the engineers
  • To have a weekly team meeting with Helpdesk to ensure common goals are achieved
  • To assist with procurement bid writing
  • To generate any new forms required for electronic system in conjunction with Helpdesk Supervisor and investigate any assets systems that may improve service
  • Subcontractor management
  • To ensure company services are promoted at all times
  • To authorise engineers’ holidays in a timely fashion


  • Electrical or Gas related certificates
  • Previous Contracts manager or Supervisor experience in management teams
  • Commercial contracts experience
  • Driving License to attend sites around Devon

Benefits for you

  • Salary up to £40,000
  • Annual Leave
  • Company Pension & Sick Pay

If you are interested in this role please click apply now

Girling Jones Ltd is acting as an Employment Agency in relation to this vacancy.

Job Information

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