Contracts Manager

Girling Jones are seeking a Contracts manager from an Electrical / Gas & Heating background to work on Electrical & HVAC PPM/reactive contracts for a business in Exeter covering Devon, Somerset & Cornwall

The role of Contracts Manager

• To ensure that all PPM and Reactive calls are dealt with in line with clients SLA and labour is scheduled in the most efficient way possible
• To analyse and produce KPI’s and take corrective action where required to improve service
• To pass all engineering timesheets, checking for any discrepancies
• To source materials and ensure engineering team may smoothly go about their work, comply with buying regimes -i.e., from stated preferred suppliers
• To oversee jobbing function and ensure the administration team are handling the day-to-day management of the engineer correctly
• To assess engineers’ paperwork, ensuring that quotations from STC remedial works are sent out in timely fashion
• To oversee that all contractual paperwork for each STC is produced by the help desk and is error free
• To ensure weekly management of WIP, working closely with the accounts team to ensure timely invoicing
• To advise management team if any works are problematic
• To ensure any debt held up is not in query, and that queries passed by the accounts team are addressed with client within 48 hrs.
• To work closely with senior engineers to ensure compliance paperwork is error free
• To ensure workflow is consistently programmed and that Senior Management team are kept in the loop of any workflow issues – be it peaks or shortages of workflow
• To ensure all clients SLA is met and keep in close communication with key contract administrators, attending any contract meetings
• To attend fortnightly meetings with senior management to present PPM progress/ KPI’s and discuss and issues at hand.
• To keep in regular communication with senior management to update on departmental activities day to day
• To ensure high standards of H&S are met, and that engineers are using correct RAMS/PPE etc
• To oversee quality auditing is carried out and recorded (10% Quality & H&S auditing per month). Results collated by administration team
• To carry out toolbox talks with engineering team and ensure a cohesive working group with high levels of communication with the engineers
• To have a weekly team meeting with Helpdesk to ensure common goals are achieved
• To assist with procurement bid writing
• To generate any new forms required for electronic system in conjunction with Helpdesk Supervisor and investigate any assets systems that may improve service
• Subcontractor management
• To ensure company services are promoted at all times
• To authorise engineers’ holidays in a timely fashion

Requirements

• Electrical or Gas related certificates
• Previous Contracts manager or Supervisor experience in management teams
• Commercial contracts experience
• Driving License to attend sites around Devon

Benefits for you

• Salary up to £40,000
• Annual Leave
• Company Pension & Sick Pay

If you are interested in this role please click apply now

Girling Jones Ltd is acting as an Employment Agency in relation to this vacancy.