Repairs Supervisor

  • Hampshire
  • Permanent / Full Time
Building & Construction
£35000 - £37000 per year
Job ref: 574108B

Repairs Supervisor
Location: Aldershot, covering approx 13 sites in the region
Permanent/ Full time 
Up to £37,000
This is an exciting opportunity for an organised and motivated Repairs Supervisor to join the team to oversee the day-to-day delivery of the Housing Maintenance service.
This role reports to the Delivery Manager; experience of managing a technical and compliance function in property maintenance and projects contract is a must.   
Key Accountabilities

  • To manage the day-to-day operations, delivering a diverse and complex range of responsive repairs and associated work streams.
  • To provide strong and effective leadership to the team, ensure staff are effective in their roles, supported and motivated. 
  • To develop the service and individuals to achieve a highly organised operational delivery.
  • To work collaboratively with colleagues, delivering on customer, operational and financial targets in line with the business plan.
  • To manage sub-contractors supporting the delivery of works, ensuring high levels of quality and satisfaction.
  • To meet KPI performance and customer satisfaction targets for the service area as defined by Vivo SLAs.
  • Undertaking site audits – relating to H&S compliance, quality, FFF and customer service.
  • Implementing best practices to reduce waste and downtime.
  • Monitoring of jobs per day and trackers to ensure maximum output per trade per day.
  • Troubleshooting where necessary.
  • Undertaking of toolbox talks and site inductions.
  • Close liaison with the Delivery Manager to manage poor performance, sickness, and holiday cover.
  • To act as first point of contact in OOH escalation process.

 Essential Skills

  • HNC or equivalent qualification or experience.
  • Level 2 diploma or equivalent e.g. NVQ in a maintenance trade.
  • Extensive leadership, communication, and people skills.
  • Experienced in contract management and Schedule of Rates.
  • Excellent IT skills.
  • Customer Service Experience.
  • Previous experience as a repairs and maintenance supervisor in Housing.
  • Experience in managing a multi discipline delivery team.
  • Health and Safety training in various relevant areas. E.g. Permit to Work, Risk Assessment and Method Statement training or experience.
  • Understanding of relevant regulatory and legislative requirements and British Standards.


  • There is a requirement to be part of an on-call rota, roughly 1 in 12.

Please note, in order to be considered for this position, you must be able to pass BPSS security clearance.

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