Service Manager

  • Somerset
  • Permanent / Full Time
Building & Construction
£38000 - £40000 per year
Job ref: 465840B

Service Manager
Salary: £38,000 – £40,000 p.a
Location: RNAS Yeovilton, Somerset (Occasional Travel Around Local Sites)
Type: Perm, Full-Time

As Service Manager, you’ll provide a single point of contact for Vivo to the Head of Establishment (HoE) and DIO for all Billable Works (<£25K) matters on site and manage the delivery and assurance of all Billable Works <£25k on each site they are responsible for, ensuring that all Health & Safety requirements are met.

Key Responsibilities:

  • Overseeing the delivery of Reactive & Programmed maintenance on the Establishment to ensure Key Performance indicators are met and tasks are completed to a standard that meets the contractual ‘First Time Fix’ requirements.
  • Undertake Programmed maintenance inspections as required.
  • Undertake assurance activities iaw Vivo Contract Quality Plan 
  • Ensuring that all Maintenance and Billable Works activity carried out on site is conducted iaw JSP 375. 
  • Delivering Billable works (<£25k) as directed by Line Manager.
  • Reviewing all Inspection Reports and certification raising the necessary Remedial tasking and SONs for works >IRT, as appropriate, ensuring that Statutory remedials are correctly identified and actioned on the CAFM.
  • Managing End User requests for hard copies of Inspection reports. 
  • Providing technical support and advice as required to DIO and HoE representatives
  • Working closely with Mobile APs to ensure that all applicable works conform to the requirements of JSP 375
  • Carrying out the duties of; Asbestos Responsible Person, Legionella Responsible Person, Temporary Works Coordinator and CDM Principal Designer/Principal Contractor.
  • Identifying opportunities to reduce energy consumption on site and initiate Billable Works as appropriate by the raising of Statements of Need. 
  • Managing FGas and waste compliance within the establishment.
  • Managing the delivery of Grounds Maintenance within the establishment
  • Acting as an On Call Services Manager as required. 

What you’ll need to do the role:

  • Team player who understands value of collaboration
  • Experience in delivery of Planned Maintenance and KPI management 
  • Significant experience in Construction,
  • Property Maintenance or related field including:
    • Experience of operating in an MOD environment
    • Working knowledge of CDM regulations
    • Experience of the Asbestos at Work Act, energy performance, Sustainability etc.

Training and Qualifications:


  • ONC/BTEC level qualification electrical/mechanical engineering related discipline (or equivalent experiential experience)
  • Technical training to maintain and develop technical competence and awareness in the following:
  • Asbestos / Legionellosis 
  • Familiarity with the sites and assets for which the person is responsible
  • Emergency first aid
  • Fire safety
  • Full Driving License

Nice to Haves:

  • IOSH or equivalent qualification 
  • Previous use of CAFM applications
  • Good working knowledge of Microsoft Office applications 
  • An understanding of energy reduction methods 
  • Fully understand the operational role of the establishment and Head of Establishment’s priorities to ensure the optimal levels of support to Unit outputs
  • Drafting Statements of Need (SONs) to support the Sustain/Maintain/Change Billable Works requirements needed to manage the estate effectively.

Security clearance is required for our sites, successful applicants will be expected to achieve either BPSS or SC clearance as a condition of appointment into the role.

Job Information

Job Reference:
Salary From: £
Salary To: £

Apply for this job.