Technical Support Officer

  • Cornwall
  • Contract
FM and Building Maintenance
Up to £20700 per annum
Job ref: JH06_1649665889

Girling Jones are working for a large maintenance provided who are based in Cornwall, they are looking for a Technical Support officer to join the team on a temp to permanent basis based in Bodmin, you Be the direct day to day contact for subcontractor’s queries and issues – assisting in resolving these queries in a timely manner

The role will be working a 40-hour week,

Day to day duties of a “Technical Support Officer”

  • To liaise with sub-contractors as necessary to ensure works are completed within the deadline advised. Chase if out of target
  • Be the direct day to day contact for subcontractors’ queries and issues – assist in resolving these queries in a timely manner
  • Respond to emails from contractors or tenants chasing up contractor works
  • Assist with the management of subcontractors on the Total Mobile system – approve variations/substitutions
  • Raise purchase orders on systems from operative phone calls and emails
  • Assist with procuring more subcontractors onto the DPS system
  • Maintain accurate records through the Housing Management System
  • Maintain effective records of all DPS procurement and exemptions, in line with company Contract Procurement Regulations
  • Involvement in achieving, promoting, and developing good customer services and operational targets that achieve and exceed business objectives
  • Promote customer satisfaction and take forward recommendations
  • To carry out responsibilities contained within the Company’s Health & Safety Policy

What you’ll need to succeed:

  • Experience in a similar role
  • Good telephone manner

What you’ll get in return:

  • £20,700 per anum or £10.17 per hour paid PAYE
  • Temp to permanent opportunity
  • Mon – Fri 8-4pm

Girling Jones Ltd is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JH06_1649665889
Salary:
Salary From: £20700
Salary To: £20700
Job Industries: FM and Building Maintenance
Job Locations: Cornwall
Job Types: Contract

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